Site Policies
Site Policies
Privacy Policy
1. Information We Collect
As needed for inquiries, commissions, course inquiries and general contact, the atelier collects necessary information such as your name, country or region, city (optional), email address, the content of your inquiry, the intended use of a work and your experience in Buddhist painting. With commission and course inquiries you may choose to send reference images or files directly related to the inquiry; please do not upload identity documents, payment details or other unrelated sensitive information. Telephone numbers, full addresses, and payment and shipping details are collected only at stages where they are genuinely needed, such as contract, payment or delivery. First inquiries and course inquiries do not ask about your religious beliefs.
2. Purposes of Use
Information you submit is used only to:
- review commission and course inquiries and any resulting commissions;
- contact applicants and answer questions;
- manage production, courses, payment, mounting and delivery;
- perform contracts and meet accounting, tax and other legal obligations;
- handle requests from individuals for access, correction or deletion.
Without your consent, information is not used for unrelated promotion or provided to unrelated third parties, except where the law requires otherwise.
3. Third-Party Services
The website forms are not yet in use; please contact us by email.Once inquiries open, the atelier will in principle accept them through website forms; it uses Outlook for email and Zoom for online courses. Website forms, automatic confirmation emails, file uploads and hosting will be introduced only after their security, privacy terms and data handling have been checked. These services may process or store data in countries or regions outside Japan; when they are introduced, this policy will name the services actually used, the storage regions and any necessary details.
4. Retention and Security
The atelier takes security measures such as restricted access, multi-factor authentication and necessary backups. Information is, in principle, kept for the following periods:
- Commission and course inquiries and general contact that were not accepted, contracted or paid: six months from the last contact; where ongoing correspondence makes it genuinely necessary, generally no more than one year;
- Attachments uploaded through a form or sent by email in cases not accepted: deleted as soon as they are confirmed to be no longer needed, and no later than six months after the last contact;
- Contract, payment, accounting and tax records: kept for the statutory periods under the relevant Japanese laws, such as five or seven years depending on the type of record;
- Images of works published with permission, and the permission records: kept while published and for a reasonable period needed to handle related inquiries or disputes.
Information that reaches the end of its retention period or is no longer needed will be deleted, anonymized or archived for a clearly defined purpose.
5. Access, Correction and Deletion
To request access to, correction or deletion of your information, please contact us through the contact form or at udayanaranya@outlook.com . The atelier will act promptly after verifying your identity, and usually replies within two weeks.
6. Cookies and Analytics
At launch, the website uses no advertising tracking cookies and no third-party analytics or behavioral tracking. The website saves your chosen display language in your browser so that the site appears in that language next time; this setting is stored only on your own device and is not sent to the atelier or any third party. The hosting service may keep logs needed for security and operation; this will be explained for the actual service once it is introduced. If analytics or any other feature that stores visitor information is introduced in future, this policy will be updated in advance with the necessary explanations.
7. Handler of Personal Information and Contact
For the purposes of this policy, the handler of personal information is Maṇḍala Atelier Udayanāraṇya (location: 318 Kōyasan, Kōya-chō, Ito-gun, Wakayama Prefecture, Japan). Full details of the operator, including the operator’s legal name, may be requested by email using the method described under “Operator and Terms of Sale”, and the atelier will reply promptly. For inquiries, comments or complaints about the handling of personal information, please contact udayanaranya@outlook.com.
Established 6 November 2026 / Last updated 11 November 2026
Operator and Terms of Sale
Disclosures under Japan’s Act on Specified Commercial Transactions
(The operator’s details and terms of sale, as required under this Act)
The atelier is not yet accepting commissions or course applications. The terms below will apply from the time applications open; if they change before then, this page will be updated.
- Trade name: 曼荼羅工房 優填蘭那 (MAṆḌALA ATELIER UDAYANĀRAṆYA; Chinese name: 曼荼羅工坊 優填蘭那)
- Location: 318 Kōyasan, Kōya-chō, Ito-gun, Wakayama Prefecture, Japan
- Operator: Sole proprietorship. Full details of the operator, including the operator’s legal name, are available on request: anyone considering a commission or a course may request them at the email address below, and the atelier will provide them by email without delay, before you decide whether to apply, leaving ample time to review them.
- Telephone: Not published on this website; provided by email on request. Everyday inquiries are not handled by telephone; please use the form or email.
- Email: udayanaranya@outlook.com
- How to request: Please send an email with the subject “Request for full operator information and terms of sale”; the atelier will reply without delay.
- Price: Commissioned works are quoted individually according to content, specifications, research, materials, schedule and delivery terms. Fees and other terms for the online course are not published directly on the website; after you submit an inquiry about joining, they will be set out without delay in the follow-up email, so that you can review them before deciding whether to join. Providing the terms does not mean acceptance into the course.
- Charges other than the price: May include mounting, packing, shipping, insurance, payment fees, customs duties and import taxes; all are explained before contract or payment.
- Payment method: Bank transfer or electronic payment; details are given in the quotation or course confirmation.
- Payment timing:
Commissioned works — an initial payment after the contract is signed, with the balance paid in installments by production stage (for example, after the line drawing is approved and after completion); proportions and deadlines are set out in the quotation and contract.
Online Course — paid in full before the term begins, with no installments; the deadline is stated in the course confirmation email. - Delivery timing:
Commissioned works — depends on size, number of deities and complexity: small or simple works within about six months; medium-sized works or those with more elements about one year; large or complex works may take several years. The schedule runs from the date the contract is signed and the initial payment is confirmed, and the specific schedule is stated in the quotation.
Online Course — first term April to July, second term October to January; classes are normally held on the first, second and third Sundays of each month, with the exact dates confirmed by email before the term begins. - Cancellation and refunds:
Commissioned works — if the client cancels, completed research, line drawing, coloring, materials, mounting and non-cancellable third-party costs are settled, and the portion not yet begun is refunded; if the atelier cannot complete the work for reasons on its side, payments received are, in principle, refunded.
Online Course — if you cancel for personal reasons after paying, notice given at least 14 days before the first class brings a refund of the fee (less only the transfer charge); later cancellations are treated as withdrawal. Classes missed for personal reasons are not refunded. On withdrawal, fees are settled according to the classes already provided and the written course rules confirmed before payment. If the atelier cancels a class, a make-up class is, in principle, arranged; if that is not possible, the classes not provided are refunded. If the course does not run because the minimum number of participants is not reached, the full fee is refunded. - How to cancel: Please give notice of cancellation or withdrawal by email; the date on which the atelier receives the email applies.
- After delivery: Once delivered, commissioned works cannot be returned on grounds of personal taste or a change of mind. Damage in transit, or clear non-conformity with the contract, will be handled under the conditions confirmed by email and contract before the commission was established. Insurance, return of the work and other specific remedies will be explained in detail, and confirmed by the client, before the commission is established or payment is made.
- Conditions of service: For now the online course accepts existing students only; classes are small, and a term does not run if the minimum number of participants is not reached. Commissions are accepted after individual review against the scope of work described above.
- Formation of contract: Submitting a commission or course inquiry does not form a contract. Only after the atelier expressly accepts and both parties confirm the contract or course terms do we proceed to signing or payment.
Established 6 November 2026 / Last updated 11 November 2026
Images and Copyright
- Works and production images on this website marked “© MAṆḌALA ATELIER UDAYANĀRAṆYA” or “© 曼荼羅工坊 優填蘭那” may not be copied, reposted, adapted, printed, used to train commercial AI models or used for any commercial purpose without permission.
- Commissioned works and temple materials are, in principle, published only with the client’s consent. Students’ works are, in principle, not published; where publication is genuinely needed, consent is obtained each time.
- Historical images, public-domain materials, and images photographed, scanned or published by others are credited with their source and permission according to their actual rights status.
- The calligraphy, logo, fonts and website design are used under the terms of their respective creators, rights holders or licensing services.
- Scriptures and other texts are quoted for research and explanation; for full sources and context, the atelier’s scriptural materials and the editions on which they are based prevail.
For questions about image rights or reposting, please contact the atelier through the Contact page.
Established 6 November 2026 / Last updated 8 November 2026